Refund policy

Returns & Refunds Policy

We want you to be completely satisfied with your purchase from Easy Service Kits. If you have ordered the incorrect part or simply changed your mind, our return process is straightforward.

Return Window

You have 30 days from the date of delivery to return an item for a full refund.

Condition of Returns

 To be eligible for a return, your items must be unused and in the exact condition that you received them.

• Engine oil bottles must be unopened with all factory seals completely intact.

• Filters and other vehicle components must be unfitted, free from grease or damage, and returned in their original packaging.

Return Shipping Costs

• Customer Error or Change of Mind: If you ordered the wrong kit or no longer need the item, you are responsible for paying the return shipping costs. Because 5L oil bottles are heavy, we strongly recommend using a trackable courier service and packing the box securely to prevent transit damage.

• Our Error or Damaged Goods: If we have sent you the incorrect parts or an item arrives damaged, please contact us immediately. We will cover all return carriage costs and dispatch a replacement on our next-day DPD service.

How to Initiate a Return To start a return, please email our support team at [Insert Email Address] with your order number, vehicle registration, and the reason for the return. We will reply promptly with your return authorization and the correct warehouse address.

Refunds Once your return is received and inspected by our team, we will send you an email to notify you of the approval. Your refund will then be processed, and a credit will automatically be applied to your original method of payment within 5 to 7 business days.